Product Recall Lawsuit Alleges Samsung Not Honoring Product Recall
After months of dragging their feet, Samsung issued a product recall of about 2.8 million of their top-load washing machines on November 4, 2016. The issue prompting the recall is that the top of the washing machine can detach from the chassis during a wash cycle, creating a risk of personal injury and property damage from impact. At the time of recall, Samsung had documented 733 incidents of washing machines experiencing excessive vibration or the top detaching from the washing machine chassis. There were nine resulting personal injuries including a broken jaw and an injured shoulder. The company had also received hundreds of reports of damage to the machine resulting from excessive vibration.
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